Privacy Policy
Your privacy matters to us. This page describes what information we collect, how we use it, and the choices you have. This policy is provided for general information and is consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Last updated: June 28, 2026
Who we are
Gold & Money Hub operates a financial services storefront at Unit 17, 2325 Hurontario St, Mississauga, ON L5A 4K4. You can reach us at (905) 514-5141. This policy explains how we handle personal information collected through our store and this website.
Information we collect
In store. To provide regulated services such as payday loans, money transfers, and gold purchases, and to meet legal and anti-money-laundering obligations, we may collect your name, contact details, government-issued identification, proof of income or address, banking details, and transaction records.
On this website. We use Google Analytics to understand how visitors use the site (for example, pages viewed and general location at the city level). This may involve cookies and similar technologies. The site does not sell products online or collect payment information.
How we use your information
We use personal information to deliver the services you request, verify identity, comply with legal and regulatory requirements, prevent fraud, keep records as required by law, and improve our website and services.
How we share your information
We share personal information only as needed to provide a service or as required by law. This may include third-party service providers that power specific services (for example, Western Union, MoneyGram, and Ria for money transfers, and the operator of the on-site Bitcoin ATM), and government or regulatory authorities where required.
We do not sell your personal information.
Retention
We keep personal information only as long as necessary for the purposes described here or as required by applicable law and regulatory record-keeping rules.
Your choices
You may ask to access or correct the personal information we hold about you, subject to legal limits. You can opt out of Google Analytics using Google's browser opt-out add-on or your browser's cookie controls. To make a request, contact us at (905) 514-5141.
Security
We take reasonable administrative, physical, and technical measures to protect personal information. No method of storage or transmission is completely secure, but we work to safeguard your information appropriately.
Third-party links
Our website may link to third-party sites and services that we do not control. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
Questions about this policy or your personal information? Call us at (905) 514-5141 or visit us at Unit 17, 2325 Hurontario St, Mississauga, ON L5A 4K4.